Terms and Conditions of Ahmer Tour & Travels
Effective Date: 12/02/2025
Welcome to Ahmer Tour & Travels! By accessing and using our services, website, and booking platform, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Terms
- Acceptance of Terms: By using the services provided by Ahmer Tour & Travels, you agree to comply with these Terms and Conditions.
- Modification of Terms: We reserve the right to modify, update, or change these Terms at any time. The most recent version will be available on our website.
2. Bookings and Reservations
- Booking Process: To make a booking, you must provide accurate and complete information, including personal details, travel dates, and payment information.
- Confirmation: Bookings are considered confirmed once you receive an email confirmation from Ahmer Tour & Travels.
- Payment: Full payment or a deposit (if applicable) is required at the time of booking unless otherwise specified.
- Pricing: All prices are quoted in ₹ and are subject to change based on availability, exchange rates, or unforeseen circumstances.
3. Cancellation and Refunds
- Cancellation Policy: Cancellations must be made in accordance with our refund policy, which specifies the time frame and conditions under which refunds are applicable.
- Non-Refundable Bookings: Certain bookings, including but not limited to discounted offers, non-refundable trips, or third-party services, may not be eligible for a refund.
- Refund Process: Refunds will be processed according to the Refund Policy and will be credited to the original payment method used during booking.
4. User Responsibilities
- Accurate Information: You are responsible for providing correct and accurate information during the booking process. Ahmer Tour & Travels is not liable for any issues resulting from incorrect information provided by the user.
- Travel Documents: It is your responsibility to ensure that you have the necessary travel documents (e.g., passport, visa, etc.) before the trip.
- Health & Safety: You are responsible for ensuring your own health and safety while using our services. If you have specific health concerns, please consult a medical professional before booking.
5. Third-Party Services
- Third-Party Providers: Some of the services offered by Ahmer Tour & Travels may involve third-party providers (e.g., airlines, hotels, car rental services). These services are subject to the terms and conditions of the respective providers.
- Liability: Ahmer Tour & Travels is not responsible for any issues or disputes arising from third-party services. We recommend reviewing the terms and conditions of any third-party provider you use.
6. Liability
- Limitation of Liability: Ahmer Tour & Travels is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services, including delays, cancellations, accidents, or loss of property.
- Force Majeure: Ahmer Tour & Travels is not liable for any failure to perform its obligations due to events beyond our control, such as natural disasters, strikes, or government actions.
7. Privacy and Data Protection
- Data Collection: We collect personal information as outlined in our Privacy Policy to process bookings and provide you with the best possible service.
- Data Protection: We take reasonable steps to protect your personal data and comply with applicable data protection laws. Please refer to our Privacy Policy for more details.
8. Prohibited Conduct
- Misuse of Services: You agree not to misuse the services of Ahmer Tour & Travels, including but not limited to engaging in fraudulent activities, providing false information, or engaging in illegal conduct.
- Behavior During Travel: You agree to behave responsibly and respectfully towards other travelers, staff, and service providers during your travels.
9. Governing Law
- Jurisdiction: These Terms and Conditions are governed by the laws of India, and any disputes will be resolved in the courts of J&K.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Ahmer Tour & Travels
Krangsoo Mattan, Anantnag, 192125
Email: info@ahmertravels.com
Phone: +91-7006051863, +91-9906012615, +91-7006352041